US Sonet

10 P&C provider websites ranked by customer satisfaction, net promoter score

Simply having a website isn't enough these days as consumers' expectations have changed in the age of Google and Amazon.

Britain may be a tech leader but we cannot rest on our laurels

In the 18 years I have worked in technology investment, the UK has transformed itself from a landing pad for US software companies expanding into Europe, to a vibrant and established innovation market, hosting and producing some of the most exciting firms in the world.

Your customer service agents need more context. Here's why.

Customers want faster, more personalized service–but your agents won't be able to deliver unless they have the right information at the right time.

14 things you're doing that are seriously annoying your hairdresser

'No, we do not have lookbooks in the salon, please consult Google.'

Getting rid of old clothes? These department stores offer discounts for clothing donations

If you’re ready to clean out your closet and donate old clothes, you might want to consider giving them to a department store. Stores across the country are taking used clothing and giving discounts to purchase new clothes.

How Do I Choose the Best Internet Service Provider?

Dear Lifehacker,My internet has ticked me off for the last time and I've been thinking of switching providers, but I'm not quite sure where to start. I was hoping you could give advice on how to shop for the best internet service provider and what the difference is between broadband, fiber optics, cable, and satellite.

Have you had it with your ISP? I have

Americans are just the pawns of a for-profit system

What is your Internet device number?

Internet slow? Here are 7 possible reasons why and how to fix them

Slow connections are the bane of anyone now working or studying at home. This is how to fix the most common problems.

What You Need to Know Before Selecting a Dallas Internet Provider

Having trouble selecting an Internet connection for you business in Dallas? Here are things you need to know before selecting an Internet provider.

How to Find the Right Dedicated Internet Provider for Your Business

Does your business need dedicated Internet? Find out here.

Getting a bang for your buck: Comparing Cable and Internet providers

One of my favorite things to do is making sure that I get the most for my money from my service providers. That sometimes means calling them and renegotiating my package, and sometimes that means finding a better deal somewhere else. And why wouldn’t you be doing that? It is my money after all. One of my biggest monthly expenses is my cable, and internet bill. Because I work from home most of the time, having reliable internet is a must. And because…

How to choose an ISP for your small business

Discover which connection type and features are best for your business, and learn what to look for when comparing services.

Want to cut your cable? Info you need to know

If you've considered ditching your cable network for a no-contract option, here's some information that may help you make that decision.

2 obscure service providers briefly broke the internet. It could happen again

(CNN) — For the second time in 10 days, a giant chunk of the internet briefly broke because of an outage at a company most...

Unsubscribes Happen: Here's How to Make it as Painless as Possible

Seven questions about email unsubscribes that are at the heart of devising wise practices to protect your list and your reputation.

Layer3 is a Next Gen Cable Provider: 8 Reasons to Follow Them

Layer3 touts itself as ‘The New Cable’ and even trademarked the phrase. Founded in 2013 by a bevy of media and tech executives from Google, CNN, Fox, Comcast, Motorola, Time Warner, Cab…